NOTICE OF PRIVACY PRACTICES & WEBSITE PRIVACY POLICY

This Notice of Privacy Practices and Website Privacy Policy describes how medical information about you may be used and disclosed, how information collected through our website and electronic communications is handled, and how you can access and control your information. Protected health information about you is obtained as a record of your visits, communications, or contacts with the practice for the purpose of providing healthcare services. This notice also explains how non-clinical information collected through our website may be used.

Protected health information (“PHI”) is individually identifiable information that relates to your past, present, or future physical or mental health or condition, the provision of healthcare to you, or payment for that care. We are required by federal law to maintain the privacy of your PHI, to provide you with this notice, and to abide by the terms of this notice currently in effect. We reserve the right to change the terms of this notice and to make any revised notice effective for all PHI that we maintain. A current copy of this notice will be made available upon request and will be posted on our website.

This notice applies to information created or received by the practice, including information received through in-person visits, telehealth services, electronic communications, and administrative or billing processes. It also applies to information collected through our website; however, information submitted through the website is not intended to replace medical care and should not be used for emergencies or urgent mental health concerns.

USES AND DISCLOSURES OF MEDICAL INFORMATION

We may use and disclose your PHI without your authorization for purposes of treatment, payment, and healthcare operations, as permitted under federal law. Treatment includes providing, coordinating, or managing your healthcare and related services among healthcare providers. Payment includes activities required to bill and collect payment for services provided, including disclosures to insurance companies or other payers. Healthcare operations include activities necessary to operate the practice, such as quality assessment, care coordination, compliance, training, credentialing, and administrative functions.

We may also use and disclose your PHI without your authorization when required or permitted by law, including disclosures for public health activities, reporting abuse, neglect, or domestic violence, health oversight activities, judicial or administrative proceedings, law enforcement purposes, coroners or medical examiners, workers’ compensation claims, specialized government functions, or to prevent or lessen a serious and imminent threat to the health or safety of you or others. When required, disclosures will be limited to the minimum necessary to accomplish the intended purpose.

We may use your PHI to contact you for appointment reminders, care coordination, or to inform you of treatment alternatives or other health-related services that may be relevant to your care. All other uses and disclosures of PHI not described in this notice will be made only with your written authorization. You may revoke an authorization at any time in writing, except to the extent that action has already been taken in reliance on the authorization.

WEBSITE, ELECTRONIC COMMUNICATIONS, AND TELEHEALTH

When you visit our website, we may collect information that you voluntarily provide, such as your name, email address, phone number, or other contact information. We may also collect information automatically, such as browser type, device information, IP address, and website usage data, through cookies or analytics tools. This information is used to respond to inquiries, improve website performance, and enhance user experience. Website analytics and advertising tools do not access your medical record.

Electronic communications, including email, text messaging, and telehealth platforms, involve inherent privacy risks. By choosing to communicate electronically, you acknowledge and accept these risks. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no system can guarantee absolute security. You are encouraged not to submit sensitive or urgent medical information through website contact forms.

If you provide a phone number or email address, we may use it to communicate with you regarding appointments, services you request, or practice-related information. You may request alternative methods of communication or opt out of non-essential communications at any time.

SHARING INFORMATION WITH THIRD PARTIES

We may share information with third-party service providers who assist us in operating the practice, such as billing services, electronic health record vendors, telehealth platforms, payment processors, and IT support. These entities are required by contract or law to safeguard your information and may use it only for authorized purposes. We do not sell protected health information.

In the event of a merger, acquisition, restructuring, or sale of assets, information about patients may be transferred as part of that transaction, subject to applicable federal privacy requirements.

YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

You have the right to inspect and obtain a copy of your PHI contained in a designated record set, subject to certain limitations under federal law. You have the right to request an amendment to your PHI if you believe it is inaccurate or incomplete. You have the right to request restrictions on how your PHI is used or disclosed, although we are not required to agree to all requested restrictions. You have the right to request confidential communications by alternative means or at alternative locations.

You have the right to receive an accounting of certain disclosures of your PHI, as permitted by law. You have the right to receive a paper copy of this notice upon request. You also have the right to file a complaint if you believe your privacy rights have been violated. Filing a complaint will not affect your care or result in retaliation.

CHILDREN’S PRIVACY

Our website and services are not directed to children under the age of thirteen. We do not knowingly collect personal information from children under thirteen. If we become aware that such information has been collected, it will be deleted in accordance with applicable law.

COMPLAINTS AND CONTACT INFORMATION

If you have questions about this notice, wish to exercise your rights, or believe your privacy rights have been violated, you may contact the practice at:

(770) 765-0874

ACKNOWLEDGMENT

This notice describes our privacy practices and your rights regarding your health information. We are required by law to follow the terms of this notice currently in effect.